Frequently Asked Questions
Everything you need to know about your LoveShackFancy favorites.
How do I determine the best size for me?
Our pieces are designed with a romantic, feminine fit. Please refer to the size guide on each product page for specific measurements, as sizing can vary between our vintage-inspired silhouettes and contemporary styles.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the ship date. Please note that items marked as Final Sale are not eligible for return or exchange.
When will my order ship?
Standard orders are typically processed within 2-3 business days. Once shipped, you will receive a confirmation email with tracking information to follow your package's journey.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your delivery location and the weight of your order.
How should I care for my silk and lace garments?
To preserve the delicate nature of our fabrics and intricate lace details, we recommend dry cleaning or gentle hand washing in cold water with a mild detergent. Always lay flat to dry.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is immediately sent to our distribution center for processing. Therefore, we are unable to make modifications or cancellations. You may return the items once they are received.